I proposed the automatic reply system for our customer support to CEDEC 2018. Last week, CEDEC 2018 committee announced proposals adoptions. My proposal was not adopted, I am afraid. The causes I thought is that I just created an automatic reply system so I should have included about applying the system to our customer support and operation and feedback from our customer support on my proposal, but I did not finish these tasks yet. I will propose again what include considerations about above causes next year!
